Shipping policy

ORDER PROCESSING:
Please allow 3-5 business days to process your order. Expect an email within 24 hours to let you know your order is under way!

LOCAL PICKUP - 4800 Whitesburg Dr #30
Orders can be picked up daily, from 4pm-6pm. An email will be sent when your order is ready for pickup.

DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.

INTERNATIONAL SHIPPING:
At this time, we do not ship internationally

In the event that your order arrives damaged in any way, please email us as soon as possible at info@otsd.store with your order number and a photo of the item’s condition.

We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@otsd.store

.upload-btn { display: inline-block !important; padding: 14px 32px !important; background: #1B9AAA !important; color: #FFFFFF !important; text-decoration: none !important; border-radius: 6px !important; font-family: 'Montserrat', sans-serif !important; font-weight: 600 !important; font-size: 14px !important; letter-spacing: 0.5px !important; text-transform: uppercase !important; transition: all 0.3s ease !important; position: relative !important; overflow: hidden !important; margin-top: 15px !important; cursor: pointer !important; border: none !important; } .upload-btn:hover { background: #157A87 !important; transform: translateY(-2px) !important; box-shadow: 0 6px 20px rgba(27, 154, 170, 0.3) !important; }

Shipping policy

Subscribe to our emails